Refund Policy
Returns
Items purchased from 56christmasvillages.com may be returned within 30 days of delivery for a refund. All returns must be unused and in their original packaging and condition. Returns received more than 30 days after delivery will not be accepted.
Non-returnable items:
- Gift cards
- Sale items marked “Final Sale”
To complete your return, please include your packing slip or proof of purchase in the return shipment. We do not accept returns without proof of purchase.
Refunds (if applicable)
Once your return is received and inspected, we will notify you by email that we have received your returned item. We will also inform you of the approval or rejection of your refund.
If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a few business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted.
Next, contact your bank. Processing time can vary. If you’ve done all of this and still have not received your refund, please contact us through the support form on 56christmasvillages.com.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please visit the return page at 56christmasvillages.com to begin the exchange process.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift card code will be emailed to you.
If the item wasn’t marked as a gift or the gift giver had the order shipped to themselves, we will issue the refund to the original purchaser’s method of payment.
Shipping Returns
To return your product, please visit the return section of 56christmasvillages.com and follow the instructions provided. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
If you receive a refund, the cost of return shipping will be deducted from your refund if a return label is provided by us.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
For questions related to refunds and returns, please use the contact form at 56christmasvillages.com.